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Managed IT Services

Responsive • Dedicated • Adaptive

Getting ready for an exponential growth in your company requires a stable IT environment. Hiring a whole IT team to manage your business IT may result in high overheads. To achieve sustainable profitability, outsource your IT.

Wincom’s team of experienced IT consultants can power your company. We create a robust IT environment coupled with the best service.


Wincom Can Help You


Managed
Workstation

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Each of your work station is important. Glitches in hardware or software means downtime and loss of productivity for your company. With managed workstation support, your workstations are upgraded and well-maintained to prevent breakdowns.


Managed
Network
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A stable IT infrastructure depends on a reliable network. Our managed network provides hardware resources and security to back end infrastructure. Hardware resources can be servers, routers and switches, operating system and firewall software.


Managed
Security

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Managed security is the systematic approach to managing an organization’s security needs. Our managed security service are as follows. Round-the-clock monitoring, management of intrusion detection systems, setting up firewalls and responding to emergencies. For a more comprehensive security strategy, check out our cybersecurity solutions here.


Managed
Backup

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Disks and storage tapes degrade over time. It is important to have regular backup to ensure all your data are found and well-kept. Our managed backup service provides advanced data backup with recovery technology. It works on Windows and Windows Server, macOS, Linux. Application support includes Microsoft SQL Server and Microsoft Exchange.

Benefits of IT Service Management

Increased Productivity

Your team can focus on their core competencies when IT support is no longer a hassle. As your business grows, the demand for IT technology increased. A Managed Service Provider (MSP) can manage or support your business IT. Thus, freeing your team members of unrelated IT tasks.

Smoother Running Network

IP Conflicts, Server Crashes, and Network Outages can bring down your business operations. A certified IT consultant can prevent or shorten the downtime. They will provide you with prompt response and effective software or hardware solutions.

Extended PC Life

The shelf life of technology in recent years has been roughly around 18 months. And it’s becoming lesser by each passing day.

PCs are no exception. They too have a shelf life and become outdated. MSP will provides regular maintenance that reduces energy, replacement cost and carbon footprint.

What you are getting


On-site IT Support

helpdesk-supportOur certified IT consultants will solve complex network, server or workstation issues on-site. They will also perform vulnerabilities assessment within your required time frame.


Help desk IT Support

helpdesk-supportOur help desk IT support can prioritize and execute actions based on your level of urgency. Support is just a call away. We are always ready to provide solutions to your IT problems.


System Setup / Installation

system-set-up-installationsWincom will assist you with hardware set up and software installations within your required timeframe. We handed over a complete turnkey set up after thorough system checks and configurations.


Annual Computer Site Care Program


Our Annual Program consists of regular updates of operating system and patches. This is to ensure all your workstations had the latest software and hardware. Backed up are done on a monthly basis.


Critical technical Support and Monitoring

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Wincom watched over your network and workstations using the latest network management software. Our certified IT consultants manages any critical technical issues that may occurs.

Our Customers

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